Talk by Lou Downe
Video (35:39)
“Good services are designed”
The author and service designer talks about how bad government services waste taxpayers’ money, explains why services are only as good as their weakest link, and shares some of the best practices from the 5 years of being the director of design and service standards for the UK government.
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Talk by Naresh Ramchandani, Pentagram
Video (43:13)
“Are you being paid to accelerate climate change?”
The writer, founder of Do The Green Thing, and the only non-designer partner at Pentagram talks about using world class creativity to make a compelling case for sustainable life, and explains why overconsumption is the 21st century’s smoking.
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